Effective Date: Jan. 11, 2025
1. Who we are
Welcome to Sew Perfect. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sewperfect.ca and use our WooCommerce-powered online store.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment gateways)
2.2 Non-Personal Information
- IP address
- Browser type
- Device information
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Process transactions and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Send promotional emails (if you have opted in)
4. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service Providers: Third-party partners (e.g., payment processors, shipping providers) to fulfill your orders.
- Legal Authorities: When required by law or to protect our rights.
5. Payment Information
Payments are processed securely through PayPal, Square, WooCommerce Payments. We do not store or have access to your full payment card details.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings.
For more information, visit our Cookie Policy.
7. Data Retention
We retain your information only as long as necessary for legal, business, or contractual purposes.
8. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
9. Security Measures
We use industry-standard security measures to protect your data, including SSL encryption and secure payment gateways. However, no system is entirely foolproof, and we cannot guarantee absolute security.
10. Third Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date”.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Sew Perfect
Email: info@sewperfect.ca
Phone: (905) 853-2557
Address: 1205 Twinney Dr. Unit 5, Newmarket, ON L3Y 9C9